Adding and Managing Products

Before adding your first product, let’s get familiar with how product categories, tags, and attributes work. Product Categories Product categories and tags work in much the same way as normal categories and tags you have when writing posts for your site. They can be created, edited, and selected at any time. This can be done when you first create […]

Configuring Webstore Settings

On this page, we walk through all settings available to you in WebStore. You’ll find information about configuring General WebStore settings as well as Product, Tax, Payments, Shipping, Accounts, Email, Memberships, and Subscriptions. To get started, go to Settings. On the next page, click WebStore. General Settings Store Address Defines your shop’s address country and state, […]

Setting up Taxes in Webstore

One of the initial activities you want to complete when setting up a store is setting up taxes and tax rates. Although taxes are a complicated subject, Red OnX strives to make the Webstore setting up process as simple as possible. We’re not tax professionals, and this documentation is about how to use our software, […]

Add a new customer

If customers order online, they create their own account the first time they checkout. If you are creating a manual invoice for a first-time customer, then they need to be set up as a customer first. From your Red OnX Dashboard click on Customers This will bring up a list of current customers At the […]

Add a new product

From the left side menu of your Red OnX Dashboard, move your mouse to Products, which will show a secondary menu and click on Add New Product. Alternatively, you can click Products from the main menu and then the New Product button at the top right of the Products dashboard. Input Basic Product Details: Product […]

New Client Onboarding Process

Once you sign up with Red OnX, you will be assigned to a Launch Specialist who will ensure that everything is set up and running to our high quality standards. It can take up to twenty-four hours for your site to be ready, and your Launch Specialist will email you with your login information for […]

Import Contacts to CRM

If you already have a list of contacts or customer information from other applications, you can import them into your Red OnX CRM. The most common way to do this is through a CSV file. Most CRM apps will let you export your contacts to CSV, and you can use that file to easily upload […]

How to Access Your Website Admin Panel

Introduction Navigating the Red Onx platform is simple once you understand the two key components of your account: the account for billing and service management, and the separate admin panel for your actual website. This guide provides step-by-step instructions on how to log into both areas of your account. Step 1: Logging into Your […]

Connecting your domain to Red OnX

To connect your domain to Red OnX, you need to have the following information: your login information for your domain provider account your domain provider’s instructions for connecting to websites the Red OnX Server IP address of the www CNAME record of @ Even if you give Red OnX specific authorization, we will not […]

Connecting your domain from popular domain providers

Connecting your domain from popular domain providers Even if you give Red OnX specific authorization, we will not be able to log into your domain provider account for you. Contact your domain provider’s support staff if you need assistance pointing your domain to your Red OnX website. You may need to refer to the information […]