Introduction
Navigating the Red Onx platform is simple once you understand the two key components of your account: the RedOnX.com account for billing and service management, and the separate admin panel for your actual website. This guide provides step-by-step instructions on how to log into both areas of your account.
Step 1: Logging into Your RedOnX.com Account
To manage your billing details, view recent orders, or edit your account information, you’ll need to log into your RedOnX.com account.
- Go to https://redonx.com/my-account/.
- Enter your RedOnX.com account credentials.
Upon successful login, you’ll be greeted with your account dashboard. Here you can view your recent orders, manage your billing address, and edit your password and account details.
Step 2: Locating Your Website Information
In your account dashboard, you’ll notice a section labeled ‘eCommerce Website – Monthly’. This is where you’ll find the services you’ve purchased, including your website.
Under this section, you’ll see:
- A direct link to your website.
- A link to the Red OnX admin area of your website (e.g.,
https://yourdomain.com/redonx/). - An option labeled ‘Get your Admin Password’.
Step 3: Accessing Your Website Admin Panel
To build your website, sell your services, or manage your content, you will need to access the admin panel of your website.
- Locate the ‘Get your Admin Password’ link in the ‘eCommerce Website – Monthly’ section.
- Click on the link to reveal instructions on how to retrieve your admin panel password.
Important Notice
Before accessing your admin panel, ensure the following requirements are met, as indicated by checkmarks in your dashboard:
- Template Chosen: Confirm that you have selected a website template.
- Domain is entered: Verify that your domain information has been entered correctly.
- Setup Email Sending: Ensure that your email sending capabilities are configured.
If you see a notice stating ‘This website requires attention’, review the checklist to address any incomplete items.
Conclusion
You’re now equipped to access both your RedOnX.com account and your website’s admin panel. For further assistance, don’t hesitate to reach out to our customer support team.
