How to Manually Add a Customer to Memberships

Adding a Customer to Memberships from the User Login Page

  1. Log in to Admin Dashboard:
    • Navigate to your admin dashboard and log in with your credentials.
  2. Go to User Login Accounts Page:
    • From the dashboard, hover over Customers and then click on User Login Accounts.
  3. Edit User:
    • Find the user you want to add to a membership and click on their username to edit their profile.
  4. Add Membership:
    • Scroll down to the bottom of the page and you will see the  “Memberships” section in the user profile.
    • Click the “Add Membership” button. – If they already have a membership, you will see the “Add another membership” button – click that. 
    • Select the membership plan you want to assign to the user from the dropdown menu.
    • Set the start and end date for the membership if applicable.
    • Click “Save Membership” to assign the membership to the user.
  5. Update User Profile:
    • After adding the membership, scroll to the bottom of the page and click the “Update User” button to save the changes.

 

Adding a Customer to Memberships through the Memberships Page

  • Log in to Admin Dashboard:
    • Navigate to your admin dashboard and log in with your credentials.
  • Access Memberships:
    • From the dashboard, go to Memberships.
  • Add a New Member:
    • Click on the “Add Member” button at the top of the Memberships page.
    • A pop-up screen will appear, prompting you to select whether you want to add an existing user or create a new user.
  • Add an Existing User or Create a New User:
    • If Adding an Existing User:
      • In the pop-up, select “Add an existing Website User as a member.”
      • Search for and select the existing user.
      • Click the “Add Member” button.
      • You will be redirected to the member’s detailed membership screen. Adjust the membership details if needed.
      • Click the “Save” button to update the membership information.
    • If Creating a New User:
      • In the pop-up, select “Create a new Website User to add as a member.”
      • Enter the user’s email address, first name, and last name.
      • Click the “Add Member” button.
      • You will be redirected to the member’s detailed membership screen. Adjust the membership details if needed.
      • Click the “Save” button to update the membership information.
  • Additional Details (Optional):
    • You can also add notes or custom fields if needed in the respective sections.
  • Save Membership:
    • Once all details are filled in, click the “Save” button to add the membership to the user.

By following these steps, you can manually add a customer to memberships either from the User Login Accounts page or directly through the Memberships page.