Managing Bookings with Calendar Sync

Integrating your booking system with Google Calendar helps you maintain a synchronized schedule, ensuring that all appointments and events are accurately reflected in your calendar. This guide provides instructions on managing bookings effectively using the calendar sync feature. Introduction Calendar sync allows you to connect your booking system with Google Calendar, providing real-time updates of […]

Connecting to Google Calendar

Syncing your store’s bookings with Google Calendar ensures that your schedules are always up-to-date and helps manage your time effectively. This guide provides detailed steps to connect your Red OnX booking system to Google Calendar using either a direct connection or a custom Google Calendar app. Accessing Calendar Connection Settings Navigate to Calendar Connection Settings: […]

Configuring Booking Time Zones

Configuring booking time zones is crucial for ensuring that all booking times reflect the correct local or visitor time. Proper time zone settings help prevent scheduling conflicts and enhance the overall booking experience for both your business and customers. Accessing Time Zone Settings Navigate to the Settings Area: From the main dashboard, click on Bookings […]

Configuring Bookable Products with Persons

Introduction This guide provides instructions for configuring bookable products in Red OnX that involve multiple persons. This feature is useful for services where the number of participants affects the booking, such as tours, classes, or group events. Navigating to Product Setup Access the Dashboard Log in to your account. From the main dashboard, locate the […]

Configuring Virtual Bookable Products

Introduction A virtual bookable product is a service or event that takes place online, allowing customers to book and participate remotely. This type of product is especially useful for businesses that offer online consultations, webinars, virtual classes, or any other services that can be conducted over the internet. Example: Virtual Yoga Class Product Name: Virtual […]

Configuring a Bookable Product

Introduction This guide provides a step-by-step outline to configure a bookable product, focusing specifically on the availability settings essential for managing bookings. Note: Configuring availability at the product level will override the global calendar settings. For more information, refer to Understanding the Difference Between Global Calendar and Product Calendar. Navigating to Product Setup Access the […]

Understanding the Difference Between Global Calendar and Product Calendar

Effectively managing your calendar is crucial for ensuring smooth operations and optimal customer service. This document provides a clear explanation of the differences between global calendar settings and product-specific calendar settings. By understanding when to use each type of setting, you can better control your business’s availability and avoid scheduling conflicts. This guide will help […]

Best Practices for Setting Priority Levels in Red OnX Calendar

Introduction Setting priority levels in the Red OnX calendar is crucial for managing overlapping date ranges and ensuring your availability settings are applied correctly. This guide provides best practices for assigning priority levels to avoid conflicts and maintain flexibility in your scheduling. Understanding Priority Levels Priority Hierarchy: Higher priority numbers override lower ones. For example, […]

Understanding Range Types for Calendar Setup

Introduction When setting up your calendar in Red OnX, selecting the appropriate range type is crucial to ensure your availability settings align with your business needs. Below, we detail each range type and provide guidance on why you might choose one over another. Range Types Date Range Description: A continuous period defined by a specific […]

Configuring Global Calendar Settings

Introduction Configuring global calendar settings in Red OnX ensures that your overall business availability is accurately reflected across all products and services. This guide will walk you through setting up date ranges, priorities, start and end dates, and more. Note: Configuring availability at the product level will override the global calendar settings. For more information, […]